Listings
Are there bulk auction features?
Bulk auction features are not currently available as a standard option, but they may be offered in the future depending on your subscription tier. For now, all listings follow the standard format with bidding and counter-offer functionality.
How do I target buyers by region?
Currently, there is no direct feature to target buyers by region on Kaffea-X. However, buyers can filter listings by origin, and seller listing will appear based on the details provided.
How do I handle price fluctuations in a volatile market?
In response to price fluctuations in a volatile market, you can update your listing Ask Spread anytime through the Listing Module as long as the listing does not have a pending bid or hasn't already been sold on the same date. It's recommended to ...
How do I highlight farm stories (e.g., altitude, varietals)?
There is no dedicated option to highlight farm stories like altitude or varietals. However, you can input coffee details, size, and pricing in the Listing Module, and buyers can use filters on the platform�s user interface to search based on those ...
Can I list microlots or auction-specific beans?
Kaffea-X standard listing form accommodates any Green coffee. Currently, there is no dedicated feature for listing highlightling microlots or auction-specific beans.
How do I compare my pricing to competitors on the platform?
You can browse coffees on the marketplace by setting your prefered filters to view and compare pricing and other attributes of beans that meet your search criteria.
Do you provide data on buyer demographics
No, Kaffea-X does not currently provide data on buyer demographics.
Do I need food safety certifications to list coffee products?
Food safety certifications are not required to list coffee products on Kaffea-X.
Can I set shipping rules
Preliminary shippings logistics are set by the seller at time of publishing a listing. Specific shipping terms are agreed upon between the buyer and seller after the trade is confirmed on the platform. Kaffea-X does not set or enforce shipping rules, ...
What happens if a buyer claims my coffee arrived stale/damaged?
After the contract is confirmed on the Kaffea-x platform and relevant contracts are signed in the event of subsequent settlement exceptions, parties may initiate dispute or arbitration proceedings under the terms of the applicable GCA or ECFA.
Can I offer samples, how do I send them?
If sellers are willing to offer samples Kaffea-X will act as an intermediary to receive and distribute samples to buyers upon request. Buyers can request samples directly on the marketplace if applicable for a standard fee.
Do you integrate with social media for sharing listings?
Kaffea-X does not currently integrate with social media platforms for sharing listings. All listings remain within the platform to maintain data integrity and buyer-seller confidentiality.
Are there premium listing options for featured coffee products?
Currently, Kaffea-X does not offer premium listing options or featured placements for coffee products. All listings are displayed based on relevance, quality grading, and buyer search criteria to ensure a fair and transparent marketplace.
What happens if a buyer disputes my listing after purchase?
After the contract is confirmed on the Kaffea-x platform and relevant contracts are signed in the event of subsequent settlement exceptions, parties may initiate dispute or arbitration proceedings under the terms of the applicable GCA or ECFA.
How do I mark a listing as ""sold"" or ""unavailable""?
Outstanding inventory on marketplace listings is updated to reflect live trading. Sellers can toggle any live listings to inactive status. Sellers can also update price and quantity on listings intraday. At the end of each trading day, sellers are ...
Is there a limit to how many listings I can have active?
There is no limit on the number of active listings. However, all listings must comply with Kaffea-X�s guidelines, and excessive or duplicate listings may be reviewed or removed to maintain platform quality.
Can I upload multiple listings at once (bulk upload)?
Currently, there is no bulk upload feature available. All listings must be uploaded manually, one at a time.
How do I re-list an inactive listing?
You can identify the relevant listing under My Listings section and toggle to active. You may also update price and inventory attributes on listing at any time.
What should I do if my listing isn't showing up in search?
If your listing isn't showing up in search, it may still be in draft, under review, or pending approval by Kaffea-X. Check your dashboard to confirm its status, and make sure all required information has been completed accurately. For further ...
Can I track how many people viewed my listing?
Currently, there is no option in the user interface to track how many people have viewed your listing. This feature may be considered for future updates.
How does the platform verify listings to prevent scams?
All new listings are reviewed for accuracy, and authenticity in compliance with our platform guidelines. We verify seller and buyer information, monitor for suspicious behavior, and use a combination of manual checks and automated tools to detect ...
How do I handle spam or fake bids and offers?
All transactions on Kaffea-X are on platform across bidding trading and contract signatures. Whole there are email notifications to users on various platform activity, these core transaction activities cannot be off-platform e.g. via email or phone ...
Are there paid promotion options (e.g., featured listings)?
There are no paid promotion options (such as featured listings) at this time.
How long does my listing stay active before it expires?
Listings do not expire and will appear on the Marketplace until inventory is exhausted or the Seller revises down inventory or sets the listing to inactive.
How can I make my listing appear higher in search results?
The listings are displayed on the Marketplace sorted by the unique KUPIC code identifier.
Do I get charged if my listing doesn't sell?
Subscribers on platform can list as many specialty coffees as they want without incurring additional fees irrespective of sales. Live listings made by subscribers who opt to discontinue their subscription are taken off platform.
How do I clone My Listings?
Select the "Clone" button adjacent to the listing you'd like to replicate. The Clone functionality only allows revision on certain attributes across the "Size & Pricing" and "Logistics" sections. To alter any "Coffee Details" attributes, we recommend ...
How do I set my listing to Inactive?
You can toggle a listing to Inactive by locating the listing under the My Listing tab and selecting the option in the Action column. Once Inactive, the listing will no longer be available for bidding on the Marketplace and will move to the Inactive ...
How do I delete a live listing?
You can set a live listing to "inactive" by locating the listing under the My Listings" tab. The listing will then no longer be available for bidding on the Marketplace. This action does not categorically "delete" the listing i.e. it can be set to ...
Can I edit or update my listing after it's published?
You can update current listing price and inventory as needed. In order to change any other details on a current listing, we recommend de-activating the listing and submitting a new one. "Cloning" the former listing can be a simple way to replicate ...
How can I see the seller or each Listing?
Seller identities are masked during the bidding process and until a trade contract is issued to both parties. Seller identity is masked via two distinct IDs: a buyer-facing one and a seller-facing one.
What kind of products can I list or find on Kaffea-X?
On Kaffea-X, you can list and find only green coffee beans. The platform also provides access to historical information and relevant dat.
How do I list a coffee lot for sale?
Once you're logged in: 1. Go to your Kaffea-X Dashboard. 2. Navigate to My Listings and click �Create Listing�. 3. Fill in the coffee lot details � origin, variety, processing method, cupping score, volume, price, etc. 4. Upload any supporting ...
My warehouse is not on your list.
Select the �Other� option in the dropdown menu and enter your warehouse name and details. This information will be reviewed by the Kaffea-X team as part of the listings review and approval process.