What happens if a buyer disputes my listing after purchase?
After the contract is confirmed on the Kaffea-x platform and relevant contracts are signed in the event of subsequent settlement exceptions, parties may initiate dispute or arbitration proceedings under the terms of the applicable GCA or ECFA.
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How are contract disputes resolved?
Once a contract is created and signed by both parties any subsequent disputes are resolved under provisions of GCA/ ECFA as applicable .
Are there premium listing options for featured coffee products?
Currently, Kaffea-X does not offer premium listing options or featured placements for coffee products. All listings are displayed based on relevance, quality grading, and buyer search criteria to ensure a fair and transparent marketplace.
What happens if a buyer claims my coffee arrived stale/damaged?
After the contract is confirmed on the Kaffea-x platform and relevant contracts are signed in the event of subsequent settlement exceptions, parties may initiate dispute or arbitration proceedings under the terms of the applicable GCA or ECFA.
Do you provide data on buyer demographics
No, Kaffea-X does not currently provide data on buyer demographics.
How do I delete a live listing?
You can set a live listing to inactive by locating the listing under the My Listings tab. The listing will then no longer be available for bidding on the Marketplace. This action does not categorically delete the listing i.e. it can be set to active ...