What happens if a buyer disputes my listing after purchase?

• Related Articles

• What happens if my listing fails review?

  If your listing is declined, you will receive an email from listings@kaffeax.com with the reason for rejection. The listing will be moved to the Decline tab, allowing the seller to revise and resubmit.

• How are contract disputes resolved?

  Once a contract is created and signed by both parties any subsequent disputes are resolved under provisions of GCA/ ECFA as applicable .

• Are there premium listing options for featured coffee products?

  Currently, Kaffea-X does not offer premium listing options or featured placements for coffee products. All listings are displayed based on relevance, quality grading, and buyer search criteria to ensure a fair and transparent marketplace.

• What happens if a buyer claims my coffee arrived stale/damaged?

  After the contract is confirmed on the Kaffea-x platform and relevant contracts are signed in the event of subsequent settlement exceptions, parties may initiate dispute or arbitration proceedings under the terms of the applicable GCA or ECFA.

• Do you provide data on buyer demographics

  No, Kaffea-X does not currently provide data on buyer demographics.