How can I see the seller or each Listing?
Seller identities are masked during the bidding process and until a trade contract is issued to both parties. Seller identity is masked via two distinct IDs: a buyer-facing one and a seller-facing one.
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What happens if my listing fails review?
If your listing is declined, you will receive an email from listings@kaffeax.com with the reason for rejection. The listing will be moved to the Decline tab, allowing the seller to revise and resubmit.
How long does my listing stay active before it expires?
Listings do not expire and will appear on the Marketplace until inventory is exhausted or the Seller revises down inventory or sets the listing to inactive.
What is Seller Offer Samples?
Whether the seller is willing to provide coffee samples to potential buyers.
How do I delete a live listing?
You can set a live listing to "inactive" by locating the listing under the My Listings" tab. The listing will then no longer be available for bidding on the Marketplace. This action does not categorically "delete" the listing i.e. it can be set to ...
Can I edit or update my listing after it's published?
You can update current listing price and inventory as needed. In order to change any other details on a current listing, we recommend de-activating the listing and submitting a new one. "Cloning" the former listing can be a simple way to replicate ...