What should I do if my listing isn't showing up in search?
If your listing isn't showing up in search, it may still be in draft, under review, or pending approval by Kaffea-X. Check your dashboard to confirm its status, and make sure all required information has been completed accurately. For further assistance, reach out to listings@kaffeax.com.
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Are there premium listing options for featured coffee products?
Currently, Kaffea-X does not offer premium listing options or featured placements for coffee products. All listings are displayed based on relevance, quality grading, and buyer search criteria to ensure a fair and transparent marketplace.
How can I make my listing appear higher in search results?
The listings are displayed on the Marketplace sorted by the unique KUPIC code identifier.
How do I delete a live listing?
You can set a live listing to inactive by locating the listing under the My Listings tab. The listing will then no longer be available for bidding on the Marketplace. This action does not categorically delete the listing i.e. it can be set to active ...
Can I edit or update my listing after it's published?
You can update current listing price and inventory as needed. In order to change any other details on a current listing, we recommend de-activating the listing and submitting a new one. "Cloning" the former listing can be a simple way to replicate ...
How do I re-list an inactive listing?
You can identify the relevant listing under My Listings section and toggle to active. You may also update price and inventory attributes on listing at any time.