What should I do if my listing isn't showing up in search?
If your listing isn't showing up in search, it may still be in draft, under review, or pending approval by Kaffea-X. Check your dashboard to confirm its status, and make sure all required information has been completed accurately. For further assistance, reach out to listings@kaffeax.com.
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Are there premium listing options for featured coffee products?
Currently, Kaffea-X does not offer premium listing options or featured placements for coffee products. All listings are displayed based on relevance, quality grading, and buyer search criteria to ensure a fair and transparent marketplace.
How can I make my listing appear higher in search results?
The listings are displayed on the Marketplace sorted by the unique KUPIC code identifier.
How do I delete a live listing?
You can set a live listing to "inactive" by locating the listing under the My Listings" tab. The listing will then no longer be available for bidding on the Marketplace. This action does not categorically "delete" the listing i.e. it can be set to ...
What happens if my listing fails review?
If your listing is declined, you will receive an email from listings@kaffeax.com with the reason for rejection. The listing will be moved to the Decline tab, allowing the seller to revise and resubmit.
Can I edit or update my listing after it's published?
You can update current listing price and inventory as needed. In order to change any other details on a current listing, we recommend de-activating the listing and submitting a new one. "Cloning" the former listing can be a simple way to replicate ...