What is the Contract/Cargo Code?

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• How are contract disputes resolved?

  Once a contract is created and signed by both parties any subsequent disputes are resolved under provisions of GCA/ ECFA as applicable .

• How can I make my listing appear higher in search results?

  The listings are displayed on the Marketplace sorted by the unique KUPIC code identifier.

• How can I see the seller or each Listing?

  Seller identities are masked during the bidding process and until a trade contract is issued to both parties. Seller identity is masked via two distinct IDs: a buyer-facing one and a seller-facing one.

• How do I handle spam or fake bids and offers?

  All transactions on Kaffea-X are on platform across bidding trading and contract signatures. Whole there are email notifications to users on various platform activity, these core transaction activities cannot be off-platform e.g. via email or phone ...

• What happens if a buyer disputes my listing after purchase?

  After the contract is confirmed on the Kaffea-x platform and relevant contracts are signed in the event of subsequent settlement exceptions, parties may initiate dispute or arbitration proceedings under the terms of the applicable GCA or ECFA.