Is there any fee to trade in the marketplace?
All transactions on the Kaffea-X platform is subject to 1% commission payable by the seller. Trades that are settled via the third-party settlement agent escrow.com additional transaction and payment processing fees may apply to both parties, the buyer and the seller. See escrow.com for more details.
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Can I request a refund for a trade or transaction on Kaffea-X?
For transactions settled via escrow, buyers reserve the right to recoup deposits made towards the settlement amount in the event of a canceled trade. Additional transaction and payment processing fees may apply. For transactions settled via direct ...
Can I cancel a trade?
Once a bid has been auto accepted or accepted by the seller, buyer & seller have 24 hour window time to cancel the trade. If the trade is not canceled during this 24 hour window it is automatically confirmed and progresses to contract generation. ...
How is a trade executed on Kaffea-X?
Once both buyer and seller confirm the trade, it is immediately locked using atomic execution. This prevents any double-booking or conflicting trades on the same coffee lot. Immediately locked up when the bid submitted is above the reserved price
What happens to my listing if my subscription wasn't renewed?
If your subscription is not renewed or if the renewal fee payment is pending, your account and all associated listings will be suspended. Upon renewal of the subscription, listings and overall trading access may be reinstated.
How do buyers and sellers contact each other?
All bid-offer processes are anonymous. Buyers and sellers cannot directly communicate until a trade has been successfully completed and both parties have signed a contract. Once the agreement is in place, company names, email addresses, and phone ...