Can I request a refund for a trade or transaction on Kaffea-X?
For transactions settled via escrow, buyers reserve the right to recoup deposits made towards the settlement amount in the event of a canceled trade. Additional transaction and payment processing fees may apply. For transactions settled via direct payment or letter of credit the buyer has sole responsibility to secure refunds on canceled transactions.
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How is a trade executed on Kaffea-X?
Once both buyer and seller confirm the trade, it is immediately locked using atomic execution. This prevents any double-booking or conflicting trades on the same coffee lot. Immediately locked up when the bid submitted is above the reserved price
What grading standards does Kaffea-X use?
Kaffea-X uses internationally recognized grading standards, including SCA cupping protocols and Q-Grader evaluations, which are conducted by certified laboratories. All quality reports submitted through the platform are subject to authentication by ...
Are my business transactions legally binding on Kaffea-X?
Yes, all transactions on Kaffea-X are legally binding once both parties sign a contract.
Is there any fee to trade in the marketplace?
All transactions on the Kaffea-X platform is subject to 1% commission payable by the seller. Trades that are settled via the third-party settlement agent escrow.com additional transaction and payment processing fees may apply to both parties, the ...
Where do I report fraudulent or misleading transaction?
If you receive emails or SMS messages impersonating Kaffea-X communication that you believe is suspicious or fraudulent, report to support@kaffea-x.com.