Can I request a refund for a trade or transaction on Kaffea-X?

Can I request a refund for a trade or transaction on Kaffea-X?

All transaction funding and handling of specific refund scenarios is via the settlement agent, escrow.com.
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    • How is a trade executed on Kaffea-X?

      Once both buyer and seller confirm the trade, it is immediately locked using atomic execution. This prevents any double-booking or conflicting trades on the same coffee lot. Immediately locked up when the bid submitted is above the reserved price
    • Is there any fee to trade in the marketplace?

      All trades on the Kaffea-X platform are subject to standard third-party fees from our settlement provider, Escrow.com, which are split evenly between the buyer and seller. These fees typically amount to approximately 2% of the transaction value and ...
    • What grading standards does Kaffea-X use?

      Kaffea-X uses internationally recognized grading standards, including SCA cupping protocols and Q-Grader evaluations, which are conducted by certified laboratories. All quality reports submitted through the platform are subject to authentication by ...
    • Are my business transactions legally binding on Kaffea-X?

      Yes, all transactions on Kaffea-X are legally binding once both parties sign a contract.
    • What if a trade is canceled?

      If a trade is canceled within the 5 minute affirmation window, no penalties are applicable. For all cancelations beyond the affirmation window, (failure to sign contract, deposit funds, delivery, etc) penalty fees of up to 1% of total transaction ...