What grading standards does Kaffea-X use?
Kaffea-X uses internationally recognized grading standards, including SCA cupping protocols and Q-Grader evaluations, which are conducted by certified laboratories. All quality reports submitted through the platform are subject to authentication by Kaffea-X to ensure accuracy, credibility, and consistency across listed coffee lots.
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Are my business transactions legally binding on Kaffea-X?
Yes, all transactions on Kaffea-X are legally binding once both parties sign a contract.
How is a trade executed on Kaffea-X?
Once both buyer and seller confirm the trade, it is immediately locked using atomic execution. This prevents any double-booking or conflicting trades on the same coffee lot. Immediately locked up when the bid submitted is above the reserved price
Can I request a refund for a trade or transaction on Kaffea-X?
All transaction funding and handling of specific refund scenarios is via the settlement agent, escrow.com.
Can I upload my own lab reports or cupping scores?
Yes, Kaffea-X works with a network of SCA certified Q-grading agencies to ensure quality and authenticity of reports. If your independent Q-grading agency is not listed on the platform, you can request its inclusion by emailing listings@kaffeax.com ...
Who performs the quality evaluation?
Quality evaluations on Kaffea-X are performed by certified laboratories and licensed Q-Graders who follow international standards such as the SCA cupping protocol. Kaffea-X also reviews and authenticates these evaluations to ensure the integrity and ...