How do buyers and sellers contact each other?

How do buyers and sellers contact each other?

All bid-offer processes are anonymous. Buyers and sellers cannot directly communicate until a trade has been successfully completed and both parties have signed a contract. Once the agreement is in place, company names, email addresses, and phone numbers will be made visible to both parties.
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      For transactions settled via escrow, funds are held securely in the settlement agent, escrow.com until all delivery and payment conditions are fulfilled. For transactions settled via direct payment or letter of credit, all funding arrangements are ...
    • Can I request a refund for a trade or transaction on Kaffea-X?

      For transactions settled via escrow, buyers reserve the right to recoup deposits made towards the settlement amount in the event of a canceled trade. Additional transaction and payment processing fees may apply. For transactions settled via direct ...