How do buyers and sellers contact each other?

How do buyers and sellers contact each other?

All bid-offer processes are anonymous. Buyers and sellers cannot directly communicate until a trade has been successfully completed and both parties have signed a contract. Once the agreement is in place, company names, email addresses, and phone numbers will be made visible to both parties.
    • Related Articles

    • How are sellers paid?

      Once the seller has produced delivery confirmation either through warehouse or FOB readiness, the settlement agent, escrow will release the funds (adjusted for applicable fees) to the seller 3 days hence unless the buyer has raised an objection ...
    • How does bidding work?

      Buyers can browse active listings on the Marketplace and submit a bid specifying desired price and quantity. Buyers can also indicate willingness to receive a partial order in the event of rapidly diminishing inventory in an active trading scenario. ...
    • What happens if a bid expires?

      No further actions are permitted on expired bids on the part of the buyer or the seller. Buyers are free to resubmit bids as long as the listing is live and there is outstanding inventory.
    • Can I make a counter offer?

      Seller can make a counter-offer on a bid soliciting a higher price. Sellers may not counter-offer a different quantity than the original bid. Buyer may accept or reject the counter-offer. Counter-offers expire in 60-minutes if not acted upon by the ...
    • What documents are required to register as a seller or buyer?

      This information is required to verify your business and ensure that only authorized users are granted access to trade on the platform. 1. Company name and contact information 2. Business registration or tax identification number 3. Supporting ...