What happens if my listing fails review?
If your listing is declined, you will receive an email from
listings@kaffeax.com with the reason for rejection.
The listing will be moved to the Decline tab, allowing the seller to revise and resubmit.
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What happens if a buyer disputes my listing after purchase?
After the contract is confirmed on the Kaffea-x platform and relevant contracts are signed in the event of subsequent settlement exceptions, parties may initiate dispute or arbitration proceedings under the terms of the applicable GCA or ECFA.
What should I do if my listing isn't showing up in search?
If your listing isn't showing up in search, it may still be in draft, under review, or pending approval by Kaffea-X. Check your dashboard to confirm its status, and make sure all required information has been completed accurately. For further ...
How do I delete a live listing?
You can set a live listing to "inactive" by locating the listing under the My Listings" tab. The listing will then no longer be available for bidding on the Marketplace. This action does not categorically "delete" the listing i.e. it can be set to ...
Can I edit or update my listing after it's published?
You can update current listing price and inventory as needed. In order to change any other details on a current listing, we recommend de-activating the listing and submitting a new one. "Cloning" the former listing can be a simple way to replicate ...
How do I re-list an inactive listing?
You can identify the relevant listing under My Listings section and toggle to active. You may also update price and inventory attributes on listing at any time.