Is There a Way to Verify Ethical Sourcing Claims Before Bidding?

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• How does the platform verify listings to prevent scams?

  All new listings are reviewed for accuracy, and authenticity in compliance with our platform guidelines. We verify seller and buyer information, monitor for suspicious behavior, and use a combination of manual checks and automated tools to detect ...

• What happens if a buyer claims my coffee arrived stale/damaged?

  After the contract is confirmed on the Kaffea-x platform and relevant contracts are signed in the event of subsequent settlement exceptions, parties may initiate dispute or arbitration proceedings under the terms of the applicable GCA or ECFA.

• How can I see the seller or each Listing?

  Seller identities are masked during the bidding process and until a trade contract is issued to both parties. Seller identity is masked via two distinct IDs: a buyer-facing one and a seller-facing one.

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  All transactions on Kaffea-X are on platform across bidding trading and contract signatures. Whole there are email notifications to users on various platform activity, these core transaction activities cannot be off-platform e.g. via email or phone ...

• Are there bulk auction features?

  Bulk auction features are not currently available as a standard option, but they may be offered in the future depending on your subscription tier. For now, all listings follow the standard format with bidding and counter-offer functionality.