How can I verify the details in the coffee listing?

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• How long does it take before my listing gets approved?

  Listings are typically reviewed and approved within 1 business day from the time of submission. During this period, Kaffea-X will verify the accuracy and completeness of the information provided, including whether the details entered on the listings ...

• What happens to my listing if my subscription wasn't renewed?

  If your subscription is not renewed or pending renewal fee payment, your account and all listings attached to the same will be suspended. Upon renewal of subscription, listings and overall trading access can be reinstated.

• Can I save or favorite listings?

  Yes, you can save or favorite listings by clicking the heart-shaped icon located at the far right of each listing. Favorited items can then be viewed in the "My Watchlist" module for easy access.

• Do I need to upload export/import documents?

  Yes, the subscription process requires upload of relevant business registration document. For listings of specialty coffee (SCA Grade >79), you are required to upload supporting Q Grade report and Proof of Award (if applicable).

• What documents are required to register as a seller or buyer?

  This information is required to verify your business and ensure that only authorized users are granted access to trade on the platform. 1. Company name and contact information 2. Business registration or tax identification number 3. Supporting ...