Can I save or favorite listings?
Yes, you can save or favorite listings by clicking the heart-shaped icon located at the far right of each listing. Favorited items can then be viewed in the "My Watchlist" module for easy access.
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What happens to my listing if my subscription wasn't renewed?
If your subscription is not renewed or if the renewal fee payment is pending, your account and all associated listings will be suspended. Upon renewal of the subscription, listings and overall trading access may be reinstated.
Do I need to upload export/import documents?
Yes, the subscription process requires upload of relevant business registration document. For listings of specialty coffee (SCA Grade >79), you are required to upload supporting Q Grade report and Proof of Award (if applicable).
Can I create a watchlist or set price alerts?
Yes, you can create your own watchlist on Kaffea-X to keep track of specific listings or products of interest. However, price alerts or automatic notifications are not currently available. This feature may be considered for future platform updates.
How long does it take before my listing gets approved?
Listings are typically reviewed and approved within 1 business day from the time of submission. During this period, Kaffea-X will verify the accuracy and completeness of the information provided, including whether the details entered on the listings ...
Can I upload my own lab reports or cupping scores?
Yes, Kaffea-X works with a network of SCA certified Q-grading agencies to ensure quality and authenticity of reports. If your independent Q-grading agency is not listed on the platform, you can request its inclusion by emailing listings@kaffeax.com ...