Is my data safe if I lose my password?
Yes. Because of our MFA mandate, a password alone is useless to an attacker. Your account remains protected by your secondary device.
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What if I lose my phone or access to the authenticator app?
When you subscribed, you were provided with 10 unique recovery codes that can be downloaded and used if you do not have access to your phone or authenticator app. Each recovery code can only be used once. If all recovery codes have been used or are ...
What is an authenticator app?
An authenticator app is a security tool that creates a temporary code to help protect your account. The code changes every few seconds and is used together with your password to confirm it's really you.
Why do I need an authenticator app?
An authenticator app adds an extra layer of security to your account. Even if someone knows your password, they cannot sign in without the code from your authenticator app. Using an authenticator app is required during account creation and cannot be ...