What is an authenticator app?
An authenticator app is a security tool that creates a temporary code to help protect your account. The code changes every few seconds and is used together with your password to confirm it's really you.
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Why do I need an authenticator app?
An authenticator app adds an extra layer of security to your account. Even if someone knows your password, they cannot sign in without the code from your authenticator app. Using an authenticator app is required during account creation and cannot be ...
How do I use an authenticator app?
During account creation, you will be asked to set up an authenticator app. You will scan a QR code or enter a setup key once. The app will then generate a 6-digit code. Each time you sign in, enter the code shown in the app when prompted.
Can I skip or turn off the authenticator app?
No. Using an authenticator app is mandatory and cannot be disabled or bypassed.
What if I lose my phone or access to the authenticator app?
When you subscribed, you were provided with 10 unique recovery codes that can be downloaded and used if you do not have access to your phone or authenticator app. Each recovery code can only be used once. If all recovery codes have been used or are ...