How can I contact support?

How can I contact support?

You can reach our team through the support hotline or by initiating a support ticket via the Customer Service section in your dashboard. You may also email us at support@kaffeax.com for assistance.
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    • Can I update my company profile or contact info?

      Yes, you can update your company profile and contact information at any time by navigating to Account (link) and editing the relevant fields such as company name, address, phone number, and contact email. Be sure to save your changes to keep your ...
    • I found a bug or issue. What should I do?

      You can reach our team through the support hotline or by initiating a support ticket via the Customer Service section in your dashboard. You may also email us at support@kaffeax.com for assistance.
    • What should I do if I suspect fraud or receive suspicious messages related to Kaffea-X?

      If you receive emails or SMS messages impersonating Kaffea-X communication that you believe is suspicious or fraudulent, report to support@kaffea-x.com.
    • Is Kaffea-X available in other languages?

      Currently the platform is available in English We will be adding more langauges soon. If your language is not yet included in the list, you may send a request to support@kaffea-x.com. Your feedback is important to us.
    • What makes Kaffea-X different?

      We focus specifically on the coffee trade. Kaffea-X offers verified business profiles, product discovery tools, and built-in features to simplify sourcing and relationship-building. Our platform is built on principles of transparency , supporting ...