Can Kaffea-X integrate with my third-party logistics provider?
No, Kaffea-X does not currently support direct integration with third-party logistics providers. However, buyers and sellers are free to coordinate independently with their preferred logistics partners outside the platform as part of their trade agreements.
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How are shipping and logistics handled?
Shipping and logistics on Kaffea-X are handled based on the contract between the buyer and the seller. The responsibility for arranging and covering shipping costs is exposed in the listing and confirmed in the trade contract.
Are there certified warehouses on Kaffea-X?
Yes, Kaffea-X works with a network of certified warehouses to ensure quality and traceability of coffee lots. If your preferred warehouse is not listed on the platform, you can request its inclusion by emailing listings@kaffeax.com subject to review ...
What Happens If a Shipment Is Lost in Transit?
After the contract is confirmed on the Kaffea-x platform and relevant contracts are signed in the event of subsequent settlement exceptions, parties may initiate dispute or arbitration proceedings under the terms of the applicable GCA or ECFA.